This Privacy Policy describes how Prolang, a language school based in Spain, collects, uses, and protects personal data provided by users when using the Prolang website and enrolling in language courses. The processing of personal data is carried out in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Spanish and European data protection laws.
Prolang may collect the following personal data: name, email address, and phone number provided during course enrollment.
Technical data may also be collected, including IP address, browser type, and cookies.
Personal data is used for course administration, enrollment processing, and scheduling.
Data is used to communicate with students regarding classes, schedule changes, and important updates.
Data may be used to improve our website and services.
Personal data is not shared with third parties except as necessary to process payments.
Payment data is processed by Stripe and PayPal. Prolang does not store credit card information.
Data is never sold to third parties.
The Prolang website uses cookies to ensure proper functionality and to analyze user activity.
Users may disable cookies through their browser settings, although this may affect website functionality.
You have the right to access, correct, or delete your personal data at any time.
You may withdraw your consent to data processing at any time.
You have the right to data portability and to request restriction of processing.
You have the right to lodge a complaint with a supervisory authority.
Prolang implements appropriate technical and organizational measures to protect personal data against loss, unauthorized access, and disclosure.
Access to personal data is limited to authorized personnel only.
For any questions related to the processing of personal data or to exercise your rights, please contact us at info@prolang.es