This Privacy Policy describes how Prolang, a Spanish school based in Spain, collects, uses, and protects personal data provided by users when using the Prolang website and enrolling in Spanish courses. The processing of personal data is carried out in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Spanish and European data protection laws.
Prolang may collect the following personal data: name, email address, and phone number provided during course enrollment.
Technical data may also be collected, including IP address, browser type, and cookies.
Personal data is used for course administration, enrollment processing, and scheduling.
Data is used to communicate with students regarding classes, schedule changes, and important updates.
Data may be used to improve our website and services.
Personal data is not shared with third parties except as necessary to process payments and with the analytics services listed in the cookies section.
Payment data is processed by Stripe and YooKassa. Prolang does not store credit card information.
Data is never sold to third parties.
Technical cookies are required for the site to work: they hold your cart, your sign-in and the language you chose. These are always set.
Analytics cookies are switched on only after you press Accept in the banner. They belong to Google Analytics, Yandex Metrica and Meta Pixel, and receive technical data: IP address, browser type, pages viewed.
You can change your mind at any time: the Cookies link at the bottom of every page reopens the banner. Cookies can also be disabled in your browser settings, although this may affect website functionality.
You have the right to access, correct, or delete your personal data at any time.
You may withdraw your consent to data processing at any time.
You have the right to data portability and to request restriction of processing.
You have the right to lodge a complaint with a supervisory authority.
Prolang implements appropriate technical and organizational measures to protect personal data against loss, unauthorized access, and disclosure.
Access to personal data is limited to authorized personnel only.
For any questions related to the processing of personal data or to exercise your rights, please contact us at prolangschoolesp@gmail.com