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FAQ — Frequently Asked Questions

Here you will find answers to the most common questions about our Spanish courses, lesson formats, payment options, and enrollment. If you need more information, feel free to contact us via WhatsApp at +34 602 431 110.

Which language do you teach?

Spanish, and only Spanish. We deliberately do not spread across six languages: the lessons are taught by a native speaker holding a state teaching degree from the University of Castilla-La Mancha and a separate qualification in teaching Spanish to foreigners.

What lesson formats are available?

We offer individual lessons, group classes, intensive courses, and corporate training programs. Each format can be adapted to your goals, schedule, and preferred pace of learning.

How do online lessons work?

Online lessons are conducted via Zoom or another video conferencing platform. We use interactive materials, screen sharing, and digital whiteboards to make the learning process effective and engaging.

What levels do you teach?

We work with all levels from A1 (beginner) to C2 (proficiency). During your first lesson we assess your current level and build a personalized study plan.

Can I get a trial lesson?

Yes, and it costs nothing. The trial is a 60-minute private lesson with a native teacher: we assess your level, you meet your teacher, and you leave with a personal study plan. No card is required to book it.

How do I pay for lessons?

We accept bank cards through Stripe in euros and US dollars, including Apple Pay and Google Pay. For payments in Russian rubles we use YooKassa. You pay in the cart as soon as you have chosen your course.

Can I cancel or reschedule a lesson?

Yes, you can cancel or reschedule a lesson free of charge with at least 24 hours advance notice. Late cancellations are treated as attended lessons.

Do you offer corporate language training?

Yes, we provide tailored corporate training programs for businesses. We develop customized curricula based on your team's needs, industry, and target language proficiency levels.

Do I receive a certificate after completing the course?

Yes, upon successful completion of a course you receive a Prolang certificate confirming your achieved language level.

How do I enroll?

You can enroll through our website or by contacting us directly via WhatsApp at +34 602 431 110. We will help you choose the right course and schedule.

Prolang FAQ — Frequently Asked Questions about Spanish Courses